IMPACTS OF INFORMATION TECHNOLOGY USE IN BUSINESS SUPPORT AGENCIES SERVICES
Ileana Hamburg, Dieter Rehfeld, Brigitta Widmaier
Institut Arbeit und Technik, Wissenschaftszentrum Nordrhein Westfalen Gelsenkirchen, Germany Tel: +49 2 09 17 07 265 / Fax: +49 2 09 17 070
New technologies like the Internet offer many possibilities of work and life, e.g. new knowledge-based applications in economy. Beside the advantages of applications of the new technologies also negative consequences appear when using the Internet and different virtual forms of work, learning and social life. This paper deals with aspects of the Internet use and with a project about the development of new integrated concepts for (regional and local) economic development, by Internet-based knowledge processing and learning in business support agencies (BSA) in Germany
Keywords: computers, business process, interaction mechanisms, knowledge
Session slot T-Mo-A21: System Engineering, Management and Control Education/Area code 6b : Social Impact of Automation

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